Privacy Policy

1. Consent

By using our website, you consent to our Privacy Policy and agree to its terms. This policy applies only to information collected through our website, not offline or via other channels.

2. Information We Collect

Information You Provide Directly

• Name, email address, phone number, mailing address
• Company name (if applicable)
• Messages, attachments, and communications submitted through forms or email
• Newsletter or promotional sign-ups
• Contact or support requests

Information Collected Automatically

• IP address, browser type, device type
• Operating system, Internet Service Provider (ISP)
• Pages visited, date/time stamps, clickstream data
• Usage data and analytics
• Cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

• Provide, maintain, and improve our website and services
• Respond to your inquiries and provide customer support
• Send newsletters, service updates, or promotional content
• Analyze trends and optimize website performance
• Prevent fraud, enforce legal terms, and ensure site security
• Develop new features, services, or functionalities
• Fulfill legal or contractual obligations

4. Log Files

Like many websites, we use log files that capture non-identifiable visitor data, including IP address, browser type, ISP, pages visited, and timestamps. This data is used for diagnostics, analytics, and website improvements.

5. Cookies and Tracking Technologies

• Remember user preferences and settings
• Analyze user behavior and site traffic
• Enhance website performance and user experience
• Serve targeted advertising (if applicable)

You can turn off cookies via your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

6. Messaging, Opt-In, and Opt-Out

Messaging Disclosure

• Message Frequency: May vary based on user activity and preferences
• Fees: Standard messaging/data rates may apply depending on your carrier
• Purpose: Used to deliver updates, reminders, or marketing messages

Opt-Out Rights

• Clicking the "unsubscribe" link in our emails
• Replying "STOP" to SMS messages
• Contacting us directly at marketing@metanativpublishing.com

Opting out may affect your ability to receive important service-related communications.

We are not responsible for removing your information from third-party systems. You must contact those parties directly.

7. Third-Party Services and Advertising

We may engage third-party vendors for analytics, hosting, or advertising. These partners may use technologies like cookies and JavaScript to collect data (e.g., IP addresses, click behavior) to analyze traffic, personalize content, and measure advertising effectiveness.

We do not control these technologies and recommend reviewing the privacy policies of any third-party providers.

8. Data Sharing and Disclosure

• With trusted vendors who help us operate the website or deliver services
• When required by law, regulation, subpoena, or legal process
• To prevent fraud or protect the rights and safety of users and our business

9. Your Privacy Rights

CCPA Rights (California Residents)

• Request the categories and data collected about you
• Request data deletion
• Opt out of the sale of personal information

Requests are handled within one month. Contact marketing@metanativpublishing.com.

GDPR Rights (EU Residents)

• Access your data
• Rectify inaccurate data
• Request deletion under certain conditions
• Restrict or object to data processing
• Request data portability

Requests are handled within one month. Email marketing@metanativpublishing.com.

10. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If such data is identified, it will be removed promptly.

11. Data Security

We use industry-standard administrative, physical, and technical safeguards. No system guarantees absolute security.

12. Data Retention

Information is retained only as long as necessary for stated purposes or legal, regulatory, or contractual obligations.

13. International Data Transfers

By using our website, you consent to the transfer and processing of your information in the United States and other jurisdictions.

14. Third-Party Links

We are not responsible for the content or privacy practices of third-party websites. Review their policies before submitting data.

15. Changes to This Privacy Policy

Updates will be posted on this page with a revised effective date.

16. Contact Us

• Metanativ Publishing
• Email: marketing@metanativpublishing.com
• Website: https://metanativpublishing.com

17. SMS Terms and Conditions

By subscribing to Metanativ Publishing SMS services, you agree to receive text messages from us. Metanativ Publishing will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (512) 252-3872. To opt-out of receiving messages, reply with “STOP” at any time.

Message frequency may vary. Standard message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• 1. Text / SMS Marketing : If you choose to opt-in to SMS communications from Metanativ Publishing, you will receive text messages at the mobile number you provide.
• 2. Frequency of Messages : Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions.
• 3. Opt-Out and Support Options : You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START' to receive SMS messages again. For assistance with the messaging service, text 'HELP" or contact (marketing@metanativpublishing.com)
• 4. Wireless Carrier Rates and Services : Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
• 5. Confidentiality : We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Metanativ Publishing.